UI Service Interruption

The issue is now resolved. We will provide the RCA report and action items in a few days.

Summary
We experienced a brief interruption to the Cycode UI service, lasting approximately one minute. During this time, the Web UI was unavailable or partially unavailable. API services scans continued to function normally throughout the event.

Customer Impact
Customers may have seen a short UI outage or an inability to load the dashboard.

No impact to API usage, scanning, or backend processing was observed.

Preliminary Findings

Our initial investigation indicates that the UI readiness probe began returning “not ready”, which caused the UI service to be temporarily marked unhealthy and restarted/removed from rotation. We are still investigating why the readiness probe failed.

Current Actions

The UI service has recovered and is stable.
We are actively monitoring readiness/health signals and service behavior.
We will provide further updates and a full RCA once analysis is complete.

Next Update

We’ll share an update as soon as we have additional findings, followed by an RCA.