Summary Between 16:00 and 17:30 UTC, we observed a high rate of GitHub installations becoming invalid. During this period, PR processing was paused until tokens were successfully refreshed. As a result, some pull requests may have become stuck and not been processed in a timely manner.
Impact
GitHub installations intermittently reported as invalidPRs opened or updated during this window may not have been processedSome PRs may remain in a stuck state and require a manual re-trigger (e.g., a new commit or re-opening the PR)Current Status Token refreshes have completed successfully and PR processing has resumed normally.
Resolved
The incident has been resolved. We will provide the RCA shortly.
Investigating
Summary Between 16:00 and 17:30 UTC, we observed a high rate of GitHub installations becoming invalid. During this period, PR processing was paused until tokens were successfully refreshed. As a result, some pull requests may have become stuck and not been processed in a timely manner.
Impact
GitHub installations intermittently reported as invalidPRs opened or updated during this window may not have been processedSome PRs may remain in a stuck state and require a manual re-trigger (e.g., a new commit or re-opening the PR)Current Status Token refreshes have completed successfully and PR processing has resumed normally.